The Evergreen State College

Lab 1, Room 2005

Olympia, WA 98505

I am currently a member of the faculty at the Evergreen State College in Olympia Washington. Prior to coming to Evergreen, I was an Assistant Professor at Old Dominion University's Graduate Center for Urban Services and Public Administration. My consulting work includes designing a measuring for results workshop for the City of Hampton, an Appreciative Inquiry workshop for the City of Hampton, and a program evaluation workshop for the World Bank. Before coming to ODU, I was a project manager for the U.S. General Accounting Office, Washington, D.C. Other work experience includes budget analyst for the U.S. Department of Health and Human Services, and Assistant to the Director for Human Resources at the U.S. Environmental Projection Agency. In my youth, I was a caseworker in New York and a community organizer for VISTA, serving in Vermont.

Ph.D., Political Science, May 1989. University of Connecticut, Storrs, CT. Fields of study: Public Administration, American Government, and Public Policy.

Master of Public Affairs, January 1981. University of Connecticut, Storrs, CT. Concentration: Quantitative Methods

Bachelor of Arts, Anthropology, June 1969. State University of New York at Stony Brook.

Member of the Faculty 9/01 to present

The Evergreen State College

MPA Program

Olympia, WA 98505

Teaching: Research Methods, Understanding Public Organizations, Fiscal Policy, and Leadership.

Assistant Professor 1/96 – 5/01

Old Dominion University

College of Business and Public Administration

Graduate Center for Urban Studies and Public Administration

Norfolk, VA 23529

Teaching: Master and Ph.D. research methods courses (using SPSS), Introduction to Public Administration and Women in Organizations; directing masters' research projects; chair or committee member on Ph.D. dissertations. Service: director of annual student survey; Women's Studies Program advisory board member; co-designed and facilitated Diversity Training workshop for College of Business. Community Service: directed student research projects to serve community groups; facilitator at Reinvention Conferences, March 1996, March 1997.

441 G Street N.W.

Washington, DC 20548

Responsibilities included providing technical assistance to GAO staff in designing research approaches (including a hiring audit to test for discrimination), developing data collection instruments (questionnaires, interview guides,

etc.), analyzing data using SAS; overseeing the contract for the hiring audit; and coordinating a team of 5 technical staff. As project manager, responsibilities included: planning research projects, collecting and analyzing qualitative and quantitative data, writing reports, briefing GAO officials and Congressional staff, and supervising staff.

Recruiting, Retaining, and Motivating the Federal Workforce. Westport, CT.: Quorum Press, June 1991.

A Practical Research Methods Guide for Public Administrators, Westport, CT: Quorum Press. Summer 2002.

"Serving the Public in the 21^st Century" (with Dr. Mary Ann Feldheim), Public Voices, 2002.

"Building on Success: City of Hampton’s Appreciative Inquiry," (with William M. Leavitt), IPMA Personnel Journal, Spring 2001.

"Teen Moms on Welfare: Views on Welfare Reform," Journal of Poverty, Summer 2001.

"Employee Discipline and the Post-Bureaucratic Public Organization: A Challenge in the Change," (with William M. Leavitt). Review of Public Personnel Administration, Vol. 18(2): 73-81, Spring 1998.

"Leading by Listening: Barbara Roberts' Conversation With Oregon," (with Neal Johnson), Government Executive, September 1996.

"GAO: Watchdog Under Fire," The Public Manager, Summer 1996.

Transforming the Civil Service: Building the Workforce of the Future, GGD-96-35, December 1995.

Drug Use Among Youth: No Simple Answers to Guide Prevention, HRD-94-24, December 1993.

Department of Education: Long-Standing Management Problems Hamper Reforms, HRD-93-47, May 1993.

Managing Human Resources: Greater OPM Leadership Needed to Address Critical Challenges, GGD-89-19, January 1989.

Managing the Government: Revised Approach Could Improve OMB's Effectiveness, GGD-89-85, April 1989.

L. Ruchleman, G. Johnson and J. Harlow. "Citizen Perceptions of Regionalism in Hampton Roads Virginia." Old Dominion University’s Social Science Research Center. June 2000.

"A Different Path: Strategies for Moving from Paternalism to Partnerships." Co-editor, Task Force on Effective Employee Relations, Virginia Chapter, International Personnel Management Association, May 20, 1998. .

"Reinvention Revolution: Reports From The Federal-Front Lines," Co-editor, Conference Proceedings, March 1996.

Washington Department of Transportation. Qualitative analysis of citizen response to bridge closure. Winter 2002.

City of Hampton, Virginia. Redesigned Leadership Challenges training program. 1996.

City of Hampton, Virginia. Designed the Appreciative Inquiry workshop; facilitated two of the 10 workshops; designed and delivered train-the-trainer workshop for members of the Employee Council to conduct the Appreciative Inquiry workshops; wrote final report. 1997-1998.

City of Hampton, Virginia. Designed and Delivered the Measuring Results Workshop, Spring 1999, Spring 2000.

The World Bank, Washington, DC. Redesigned Program Evaluation Workshop; prepared material for distance learning modality, participant workbook and instructor guide. Summer 2000.

The World Bank, Washington, DC. Designed a two-week program evaluation workshop; prepared student workbook, powerpoint presentations, and instructor guide. Spring 2001.

Raising Special Kids, Phoenix, Arizona. Designed and conducted an appreciative inquiry workshop with non-profit agencies serving children. June 2001.